New templates for rapid configuration
Entsia is continuously expanding the Product Workbench, adding tools and capabilities that help you launch faster and grow distribution with ease. This includes scaling Out-of-the-Box capabilities and growing our library of product templates, to further improve your ability to build once and deploy anywhere.
So far this year we have launched new Out-of-the-Box question sets for BizPack products, providing a ready to use baseline for rapidly configuring business insurance products within both staff and broker portals. We have also added the option to supress review rules, enabling easier adoption of the validation engine in your existing environments and launched new email templates that reduce configuration time and eliminate the need for complex logic.
Launching event based covers
The platform now supports event-based covers, such as race/track day events for motor products and conference covers for corporate travel-related products. Premiums and refunds can now be calculated per event, instead of being annualised or pro-rated.
Better visibility into Policy bookings
Visibility into booking outcomes is often fragmented across manual processes, systems, and reports.
To address this, we have made policy booking data available directly within the Entsia Reporting Database. This makes it easier to analyse booking outcomes, reconcile activity, and support downstream reporting without relying on workarounds or secondary data sources.
Bringing booking data into the reporting layer also improves insight into how transactions progress through the platform. Operations teams can identify bottlenecks earlier, finance and reconciliation processes become more reliable, and reporting teams can work from a consistent, authoritative data set.
This improvement builds on a strong foundation for operational insight, supporting more informed decision making today and more advanced analytics over time.
Enhanced support for key distribution channels
We’ve continued to invest in improvements that make working across key broker channels clearer, smoother, and easier day-to-day.
Improved error handling allows brokers and third-party distribution partners to triage faults themselves, reducing unnecessary load on customer support teams. For example, Entsia’s fault reference, such as rating engine failure or script error, is now included in SCTP’s system generated error messages.
More reliable sequencing of policy transactions also ensures lifecycle events occur in the correct order, with clearer policy booking status and smoother handoffs between systems.
Together, these changes reduce friction at the point of distribution and help you support broker channels more effectively as volumes scale and complexity increases.
Stronger underwriting guardrails to accelerate outcomes
Recent enhancements focus on improving flexibility and strengthening underwriting guardrails for brokers, to empower them to make premium changes without the need to refer it to an underwriter.
Instead of relying on manual checks or downstream reviews, underwriting governance becomes embedded directly into day-to-day workflows. Broking teams can act with confidence, knowing that controls are applied consistently and transparently, without introducing additional process overhead.
For insurers, this means faster turnaround, reduced rework, and underwriting decisions that scale more reliably as volumes and complexity increase.
More control over renewals and lifecycle timing
Earlier this year, Entsia introduced the ability to configure renewal initiation timing by product. Pre-renewal cycle windows can now be defined based on product complexity, level of underwriter involvement and broker involvement, rather than relying on a one-size-fits-all approach. For example, renewal windows for complex commercial products can be set at 60 to 90 days, SME at 30 to 60 days and personal lines at 14 to 30 days.
The outcome is better flexibility without adding complexity. Product teams gain more control over when renewal processes begin, operations teams benefit from clearer sequencing and predictability, and customers experience engagement that feels intentional rather than system‑driven.
Over time, this capability supports more nuanced lifecycle management, enabling insurers to adapt renewal strategies as portfolios evolve, without re‑engineering the underlying platform.
To learn more about any of these features, get in touch via your Delivery Manager or email contact@entsia.com.
Look out for more updates and innovations in the next edition of The Brief.