Claims teams process thousands of supplier invoices a month by hand, with every touch adding cost and delay. An invoice arrives, someone reviews it, keys in the data, validates it against the policy and claim, and only then does a payment get submitted for processing. Multiply that across a month of volume and you have a process that quietly sets the ceiling on how efficiently a claims operation can scale.
That’s the problem we set out to solve, and the reason we have expanded our Claims Module to include AI enabled invoice to payment capabilities, all from within the claims workflow your team already uses. For a customer processing 4,000 invoices a year, reducing handling time from 15-30 minutes, to under a minute per invoice, saves between 1,000 and 2,000 hours or 133-276 working days of manual effort annually.
Why we built it
Claims leaders tell us that cost pressure isn’t in the decisions, it’s in the handling. Assessors and claims officers spend a meaningful share of their week on administrative work. Meanwhile suppliers wait and every touch adds more opportunity for a keying error to make its way into the payment file. Customers also expect digital-first, immediate responses, and slow supplier payments and settlements are increasingly out of step with that expectation.
How it works
Entsia’s AI enabled claims module can now intelligently transform any supplier invoice into a validated claim payment.
This is more than just simple invoice capture. AI extracts and populates key invoice details, validating them against your business rules, and preparing the payment for review.
The process is simple:
1. Upload the invoice
2. Review the AI-prepared validation summary
3. Submit the AI- prepared claim payment.
Payments that sit inside your risk tolerance go straight through for processing, thanks to configurable business rules. Edge cases and exceptions route to a human for review, giving you control throughout.
The result
Invoice handling gets up to 97% faster, with only exceptions needing manual handling. Cost per claim comes down, suppliers get paid faster, customers settle faster, and claims teams can focus on moments that genuinely make a difference to the customer.
