Claims are a critical component of any insurance business and we provide a fully featured Claims solution.
Our Claims solution is channel aware and digitally focused from the ground up, with external parties fully included in the process.
What Makes Us Different?
Entsia focuses on end-to-end automation that offers a raft of advantages.
Fully Integrated Solution
Fully integrated claims processing with automated data transfer from policy information to claim where required throughout the process.
End To End Processing
Streamlined & more efficient end-to-end claims processing from first notification of loss (FNOL), review, assessment, payments, recoveries and final settlement.
External Integration
External access for first notification of loss (FNOL), claim status tracking, assessments and other functions.
World Class Reporting
Powerful reporting through the combined data set of policies, claims, digital channels and user behaviour.
Claims Features
First Notification of Loss (FNOL)
Real-time Triage & Assessment
Streamline claim data allowing claims to be triaged and assigned in real-time. Reduce wait times and improve customer satisfaction.
Automated Cover Check
Fully integrate with Entsia policy solution including policy data transfer – allowing automated upfront cover checks to fast track ‘straight-through-processing’ calims.
Claim Reserves & Payment
Manage reserves at a risk level for accurate reporting of loss ratios and automate reserves based on claim type. Record benefit, excess, expense and recovery payments and automate authorisation limits, payment files etc.
What our customers say
One solution for all insurance functionality
Our end-to-end digital insurance platform includes a comprehensive claims management module that can be used in combination with our policy administration solution, or standalone. One integrated solution to streamline processes, reduce costs, provide valuable insights and improve operational efficiency, customer satisfaction and financial outcomes.
